Guest Services provides highly trained and specially selected personnel that complete all guest service and guest relations functions. Our Guest Service Specialists are trained specifically for your event.
They greet your patrons, provide accurate information, professionally resolve customer complaints and assist disabled guests. They also provide other valuable services including, but not limited to, bag checks, promotional handouts, entry and exit guest surveys, seat location assistance and direct guest interaction.
Guest Services take great pride in providing superior guest relations to help ensure a positive guest experience.
Guest Service Management
Guest Services Personnel
Entry & Exit Surveys
“We actually receive compliments from patrons and vendors each year about the professionalism of the security and event team! TCB Event Staff is courteous, professional and quick to resolve any potential issues, before they even become issues. Mike Goff provides leadership that is second to none, and makes doing business with his company easy.”
Newport Seafood & Wine Festival